Utilities
Please scroll down to access online applications
Responsibilities
The primary responsibility of this division is to process the water and sewer bills, maintain the customer service information database where billing information is housed, and provide customer service for water, sewer and garbage-related services for City residents and businesses. From this page, you can find information about water and sewer service, curbside (garbage) information, and other pertinent information relating to these City services.
Email Notification Available
No more bills lost in the mail or delivered to the wrong address. Please contact customer services to have your account set up for E-Notification. Call us at 407-971-5535 or you can Email Customer Care of Oviedo.
Garbage
Garbage services are provided by Waste Pro. Regular garbage, recycling and yard waste pickup are provided. Garbage day pick-up schedules are available by calling 407-971-5535. Special garbage pick-up requests can be made directly to Waste Pro at 407-774-0800. If you have a complaint regarding garbage pick-up, please call Waste Pro directly at 407-774-0800.
Recycle Bins
Recycle bins are provided upon opening your utility account and Waste Pro will deliver the bins directly to your home.
Customer Service Survey
How are we doing? Let us know by filling out the online CUSTOMER SERVICE SURVEY.
We'd love your feedback.
FORMS FOR SERVICE
Application Agreement for Utility Service (Residential)
Application Agreement for Utility Service (Commercial)
Automated Bill Pay Information and Request
Buyers Affidavit (PDF) - Notary required
Sellers Affidavit (PDF) - Notary required
Service Disconnection - Commercial
Service Disconnection - Property Management
Service Disconnection - Renter
Service Disconnection - Homeowner (PDF) - Notary Required